Data Protection Complaint form

Cumbria Wildlife Trust wants to exceed your expectation in everything we do. However, we know that there may be times when we do not meet our own high standards. When this happens, we want to hear about it, so that we can deal with the situation as quickly as possible and put measures in place to stop it happening again.

We take complaints very seriously and we treat them as an opportunity to develop our approach. This is why we're always very grateful to hear from people who are willing to take the time to help us improve. You will receive an initial response from us within 30 days, and we'll send you a final response without undue delay.

We're committed to keeping your personal details safe. For information on how and why we use your personal data, in accordance with the General Data Protection Regulation (GDPR), please see our Privacy Policy.

Please attach with your form one type of photographic ID (e.g. passport, driving licence) AND one confirmation of address (e.g. utility bill, council tax statement, bank statement) so that we can check your identity before issuing any information about your personal data.

If you're making a complaint on behalf of another person, we need to check that you are authorised to act on the other person’s behalf. You will need to include evidence with this complaint. The form of evidence you may need depends on the circumstances, but some examples are:

a copy of an appropriate power of attorney
a signed letter of authority from the person you are acting on behalf of
proof of parental/carer responsibility for a child aged over 12

#complaint-form

First name:

Last name:

Your email address:

Your phone number:

Search Address

Click here to enter your address manually.

Does this relate to your personal data? If not, then what is your relationship with the person whose data it is?

Are there any additional adjustments or support you need us to make when we're managing your complaint? E.g. large print or braille

What is it about our handling of your personal data, that has led to this complaint?

What harm do you feel has been caused by our handling of your data? E.g. emotional, financial

All GDPR requests or complaints must be accompanied with photographic proof of identity (e.g. passport or driving license) and proof of address (e.g. bank statement, utility bill or TV license) before we can start any investigation, so this is designed to make the process as swift as possible for you.

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Data Protection Complaint form

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Data Protection Complaint form